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The Agenda Apr 2005

Office Invaders — The Visitor
His discomfort is worn on his sleeve more conspicuously than the 'VISITOR' badge pinned to his jacket. The visitor, here for a quick meeting with one of the top dogs, or even worse, waiting for an interview, sits in the sterile atrium of the office floor, listlessly flicking through the banal corporate magazines and propaganda that adorn the surrounding tables. Like a shy restaurant-goer, he fixes passing employees with a dog-eyed stare, hoping for confirmation that he is indeed in the right place, or even for the offer of a simple cup of coffee. But busy employees simply breeze by, paying him as much heed as the 'please wash up after yourself' signs in the kitchen. Eventually he disappears as mysteriously as he arrived, possibly having found the person he was looking for, or maybe having shrunk back to from whence he came without success.

In the Boardroom — Because he's Worth it
One of France's most successful businesses will be back under the control of a Frenchman when its current British chief executive steps down next year. Lindsay Owen-Jones, 59, the Briton who runs L'Oréal, has said that Jean-Paul Agon will take over as CEO next April. The announcement comes as the company, whose brands include Garnier, Maybelline, Vichy, Redken and Kiehl's, reports pre-tax profits of €2.06 billion in 2004—the 20th consecutive year it has delivered a double- digit increase. Agon, 48, has been with the outfit since 1978 and has watched the cosmetics group develop into a skincare and cosmetics giant. Owen-Jones—France's best paid executive with a pay package worth €6.58 million a year—will continue as chairman for a transitional period, but

Franois Dalle, chairman and chief executive from 1957 to 1984, has decided to step down from the board.

Books — The Seven Summits of Success
When Rebecca Stephens, a young journalist, reached the summit of Mount Everest, not only did she become the first British woman to reach the top, but she also decided to fulfil her ambition to climb the highest mountain on each of the seven continents. The sheer magnitude of the achievement is inspiring enough, but with the help of management guru Robert Heller, she examines the power of mental determination to realise your dreams. As much as the allegory of 'climbing every mountain' is clichéd in today's society, here it rings true and Stephens' achievement can genuinely be used as an allegory for success in the workplace and in business—and almost any other taxing task for that matter. Out 21st April. Price: £12.99 (€19.50)

Number Cruncher Labour Pains
Teachers and lecturers work more unpaid overtime than any other group of workers, according to research by the Trades Union Congress, which claims that unrewarded extra hours are worth £23 billion a year to the British economy. The average length of teachers' and lecturers' unpaid overtime a week is 11 hours 36 minutes, almost two hours more than the runners-up in the league table, corporate and senior managers. If teachers and lecturers did all their unpaid overtime at the start of the year, it would mean they would not start to get paid until 22 March. The top ranks of the league table are dominated by managers and professionals, but farm workers also put in long unpaid hours, with their eight hours 54 minutes a week worth just over £2,500 a year. However, Britain's hairdressers do the least amount of unpaid overtime—just two hours 12 minutes a week, worth £665.

Technology
BlackBerry 7100t
The new BlackBerry 7100t offers the same Bluetooth connectivity as the original model, but cleans up some of the more superficial problems of its precursor. The handset is a lot more streamlined, looking like a perfectly respectable mobile phone. This has been made possible with the cleverly designed QWERTY keyboard that squeezes two letters onto each button. Those accustomed to standard mobile phone predictive text will have to get used to the different set- up, but ultimately it is a more pragmatic design. The thinner handset also makes operating the trackwheel on the side easier than before. If you have already owned a BlackBerry, you will be familiar with the wonderful usability of the machine, but the ease of access to email, Internet and documents is far greater than any standard

PDA on the market. And, until 2nd September, T-Mobile is offering free international roaming for BlackBerry users. Price: £159 (€230) depending on price plan. www.t-mobile.co.uk

Seagate USB 2.0
Looking like a cross between a UFO and an ice hockey puck, this portable hard drive is as stylish as it is powerful, holding an amazing 5GB of material—more than almost any other pocket mass-storage unit. That equates to 74 hours (over three days) of music, 1,250 photos or 4.5 hours of video, giving you all the information that you could ever need on the go. Simply pull the USB cable out of its spinning case and plug it into your computer: transfers are made quickly and easily at a speed of 480Mbps, so you're not left twiddling your thumbs waiting for that bulk document or video to load.

Price: £139 (€200) www.seagate.com

Money — None of your Business Travel
If you seethe with envy at your colleagues' seemingly constant supply of exotic business trips, you'll be pleased to know that things are not quite as rosy as they may seem. A survey conducted by American Express revealed that travellers are finding themselves much more restricted in their travelling and spending than three years ago, saying that company policies governing travel expenses are stricter. The tougher stance has been in place in America for years, but is starting to have an impact in Europe, with 56% of French and 55% of German business travellers reporting more stringent travel and entertainment rules. No more 'celebratory' bottles of champagne for every trip then




WHAT
WORD OF MOUTH
News, gossip and trends from our European correspondents.
HALF-YEAR PLANNER
The best events to travel to over the next six months.
BOOK AHEAD
The Berlin International Film Festival lights up the city’s screens.

NEW YEAR NEW YOU
Shape up after the Christmas over-indulgence!
CALENDAR
Nemo on ice, Tina Turner,architecture and jazz are among the events to mark in your diary.
TASTEBUDS
Valencian black rice should be on every diner’s culinary wish-list.
CINEMA SCENE
Get into the fighting spirit as resistance and revolution dominate January’s film releases.
FASHION
Cosy knits and chic ski-wear to ward off the winter chill.
RELATIVE VALUES
Been partying too hard? Try these weird and wonderful hangover cures.
WHO
PROFILE
Samuel L Jackson waxes lyrical about his latest bad guy role in the cult flick The Spirit, why Snakes on a Plane still makes him chuckle and that cheeseburger.
THE BIG DEBATE
Should we ban European advertising stereotypes?
SOUNDBITES
Our columnist’s sauna shocker, and the new star of the Czech racing scene prepares for the season to enter first gear.
WARP RECORDS
The driving force behind one of the world’s most avantgarde record labels.
CIRQUE DU SOLEIL
As an iconic troupe of circus performers rolls into town, discover how it’s a balancing act for one of its stars.
CHALET DREAMS
Escaping to the snow slopes this month could inspire you to make it a permanent change of scene.
WHERE
BOOK AHEAD
Travel to Milan for a room with one hell of a view.
SPANISH SHEPHERDS
Leave the city behind as you discover that four legs are definitely good for one of Europe’s most unusual days out.
TOP THREE
The best indulgent vices to see in the new year, from chocolate to gambling to whisky tasting.
SNOWBOARDING
Let boarding superstar Dan Wakeham fi ll you in on the best resort hang-outs and how to pull off the moves that matter.
WEEKENDER
Take a trip round the Spanish coastal city of Gijón.
BANDE DESSINÉES
Meet the creative stars behind this burgeoning artform as they gather in France to celebrate the graphic novel craze that is sweeping the country.
AVALANCHE SCHOOL
If you’re heading off-piste this month, this could be the best lesson you’ll ever have.

MBA SPECIAL
The students are nearing the end of their courses, so what does European industry hold for these bright business brains?

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